In an alarm response, who should be notified first?

• A. Notify supervisor.
• B. Notify BDOC.
• C. Notify local police.
• D. Notify alarm custodian.

Answer: (B)

In alarm response, the first notification goes to the central security hub that coordinates all responses. This center is equipped to rapidly assess the situation, log the alarm, and guide the proper action. It acts as the control point, ensuring that the right responders are activated and that information is shared consistently.

Once BDOC is alerted, they determine the next steps—whether to involve security forces, dispatch alarms to responders, or contact local authorities—and they notify the appropriate parties in a coordinated way. Alerting a supervisor or local police without this centralized coordination can create confusion or duplicate efforts, and the system custodian is typically involved for technical status, not as the initiating responder.

So, BDOC is the best first contact because it provides centralized oversight, proper prioritization, and orderly escalation of the incident.